Update Greeting and Fallback from Personality

To update your BotDistrikt Bot's Profile, begin with updating:

  1. Greeting

Once you click greeting, the dashboard navigates to a new greeting in Stories on the left-hand panel. The Story Name is selected as the default (System) greeting.

  1. Story Name is selected as default system greeting

  2. Send alert to - To enter email address, click Add Email

  3. Sample response

  4. Add Response - Add a response type to the story

  5. Add Quick Reply

  6. What will they say next? - Anticipate response and add to the flow in the form of conversation

  7. Cancel/Duplicate/Broadcast story. The system story (such as greeting and fallback) cannot be deleted.

  8. Preview/Save story

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