Twilio WhatsApp Integration
Last updated
Was this helpful?
Last updated
Was this helpful?
By integrating Twilio WhatsApp API, the platform allows your bot to respond to WhatsApp messages directly, and automate customer care, sales, support, and other business functions.
For the Twilio WhatsApp API Provider, we will need
An Account SID
Auth Token
A WhatsApp-enabled Number
When a user sends a message to your WhatsApp Enabled Number, your BotDistrikt bot will reply to them
You can set up a new Twilio Account . After logging in for the first time and setting up your details, you will be taken to the Dashboard page.
You will get your Account SID and the Auth Token from this page
New accounts come with $15 worth of credits, which you can use to purchase a phone number
Click on the Messaging tab and click on Overview > Try WhatsApp
Follow the instructions on this page
When your device is connected to the Sandbox, you will receive this message
After you have successfully completed the above steps, return to the Twilio Messaging > Try WhatsApp. You will see this step.
You are now ready to setup the Twilio WhatsApp API Provider on your BotDistrikt WhatsApp channel
We have our Account SID and Auth Token ready. We need to get the WhatsApp Enabled Number ready now.
On Twilio, click Sandbox Settings to get your WhatsApp Enabled Number.
On BotDistrikt, fill in all 3 fields:
An Account SID
Auth Token
A WhatsApp Enabled Number
Click Link to WhatsApp
When it is linked, take note of the When A Message Comes In and Status Callback endpoint URLs
Go Back to Twilio
Click Settings > WhatsApp Sandbox Settings and paste the respective endpoint URLs there
Click Save on Twilio
Your BotDistrikt bot is now connected to WhatsApp through Twilio!
