Broadcast Records
Broadcast Records let you track which users have received from your broadcasts, including the receipt status for every single user who has received it.
Every time you publish a broadcast, BotDistrikt tracks a receipt - also known as a Broadcast Record, for each user. For each record, BotDistrikt tracks
The identity of the user who received it
The date and time that the user received it
The status of the receipt, whether it was completed or an error
If the broadcast status is error
The accompanying error message explaining why there was an error
Latency - the difference between the time the broadcast was scheduled and the time the user received it
Receipt of what a user received
Hover over a record to see what a user received during the broadcast. Each user receives a unique personalized message based on the variables you use in the message.
Use the Broadcast Records page to:
Filter Broadcast Records
Export to CSV
Filtering Broadcast Records
Use the Filters on the top of the page to filter records based on several fields. Each field has a specific filter use case.
ID
Finds all records from a specific ID
Broadcast ID
Find all records a specific broadcast ID
User ID
Finds all records from a specific user ID
Story ID
Find all records publishing a broadcast of a specific story ID
Story Name
Find all records publishing a broadcast of a specific story, filterable by the story's name
User Name
Find all broadcast sent to a specific user, filterable by the user's name
Status
Find all broadcast records of a status completed or error
Message
Find all broadcast records of status error with a specific of filterable error message
Recorded At
Find all records received before or after a specific date and time
Number of Responses
Sometimes when a broadcast publishes a story that uses only 1 webhook to get a dynamically generated response, the webhook might return no responses for a specific user.
Filter by Number of Responses greater than 0, to filter only those users who received a message
Exporting as CSV
Filter broadcast records by clicking on add filter and selecting the appropriate attribute and function for the search parameter. To export filtered records, click on Select Action and Export rows to CSV.
Export to CSV will generate a .csv file with the following fields:
ID
An identifier based on the unique Broadcast ID.
User ID
A unique identifier assigned to the user.
User
The display name or alias of the user.
Received Broadcast ID
The unique identifier of the broadcast received by the user.
Broadcast Time
The timestamp of when the broadcast was sent.
Story ID
A unique identifier for the story associated with the interaction.
Story Name
The name or title of the story.
Status
Indicates the current state of the interaction.
Message
The content of the message exchanged during the interaction.
Created At
The timestamp of the interaction.
BotDistrikt's broadcast functionality has a default push configuration of
5 Maximum Retries
0.1s Backoff
View up to 5 Broadcast Records with errors for the same user because the platform attempted to retry a failed broadcast to the user 5 times
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