# Personality

The **Personality** Dashboard includes 8 sections:

1. **About**
2. **Profile**
3. **Quick Replies**
4. **Platforms**
5. **Settings**
6. **Shortcuts**
7. **Team Members**
8. (Persistent) Bot Preview icon

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FtHUuameFjBPVyBQOuZPw%2FBotDistrikt1.png?alt=media&#x26;token=80247faa-ed57-4dc2-8957-358ef5e28b10" alt=""><figcaption></figcaption></figure>

## About

Update your bot's&#x20;

1. Display Picture
2. Name
3. Description

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FSCuc5dLHzMEv9Smls4o8%2FBotDistrikt2.png?alt=media&#x26;token=9f166a61-9a1f-420a-ae94-c465b9547af3" alt=""><figcaption><p>About Section</p></figcaption></figure>

To preview how the **Display, Name,** and **About** appear, hover over the tooltip:

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FHWNcFZBbnWpMibT4jSqg%2FBotDistrikt3.gif?alt=media&#x26;token=26e456be-c5ad-471e-8eb7-4a3a70f7fa8a" alt=""><figcaption><p>Preview Display, Name and About Bot</p></figcaption></figure>

## Profile

Add or update your bot's **Default Stories (**&#x73;uch as **Greeting** and **Fallback\*)** and **Persistent Menu**.

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FyAE9gP3U1S1YwwxYk5it%2FBotDistrikt9.png?alt=media&#x26;token=e8b4c00f-425e-4470-9309-a5e26d1cc92e" alt=""><figcaption><p>BotDistrikt Bot Profile</p></figcaption></figure>

{% hint style="info" %}
\*Fallback - the bot's default response when it is not trained to respond to the specific question.
{% endhint %}

To update your BotDistrikt Bot's Profile, begin with updating:

1. **Greeting**

Once you click **greeting,** the dashboard navigates to a new greeting in [**Stories**](https://docs.botdistrikt.com/features/stories) on the left-hand panel. The **Story Name** is selected as the default (System) **greeting.**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2F3bhWOdvfXroMjDDTsC53%2Fchrome-capture-2024-11-26.gif?alt=media&#x26;token=d56a92c8-d5d0-4394-a2e3-5177ee8512ab" alt=""><figcaption><p>Update Bot Greeting msg, Fallback and Persistent menu </p></figcaption></figure>

![Example Greeting and Persisten Menu](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LirAdLo22OkAW9w3tvY%2F-MCfRUVllbCpK5lcJfPf%2F-MCfVMuFm8a6QXugZMWE%2FIMG_4240.PNG?alt=media\&token=31d898aa-2acd-4662-8094-c5da7a18cfac)

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FD1Bb1yLJlQfO1edUOYQK%2Fchrome-capture-2024-11-26%20(1).png?alt=media&#x26;token=fb0be3d3-7c76-4ebe-a2cb-6a073dc9f9a3" alt=""><figcaption><p>Greeting (in Personality) --> Update Greeting Message in Stories</p></figcaption></figure>

1. **Story Name** is selected as the default system **greeting.**
2. **Story Language** is the language that story will be able to converse in.
3. **Send alert to** - To enter email address, click **Add Email**
4. View **Stats** - the number of times your bot greets users. To view details, click on the eye icon <img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FrIZ5dzNrmvGdiv2vX7Wg%2Fimage.png?alt=media&#x26;token=0acb2344-72c2-4ff4-b092-7218bac237c9" alt="" data-size="line">. You will be redirected to [**Inbox**](https://docs.botdistrikt.com/features/inbox)**.**

   <figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FN0R9wuo2aDZ6XedusFjS%2FBotDistrikt11.gif?alt=media&#x26;token=43e24061-e3be-4988-8dbf-e2dd084e90c5" alt=""><figcaption></figcaption></figure>
5. To update the **greeting** text, click on the text box. A popup appears on the right-hand side: **Select response type.**
6. **Add** (further) **response** to the chatbot's greeting message.&#x20;
7. **Add quick reply** - bot's default replies for each new story.&#x20;
8. **What will the user say next** - add possible user responses.
9. **Cancel** to revert to **Personality** dashboard.
10. Create a **Duplicate** story.
11. Create a [**Broadcast**](https://docs.botdistrikt.com/features/broadcasts)**.** You will be redirected to the **Broadcast** menu in the left-hand side navigation panel to update broadcast schedules.

### Fallback

The process to update the **fallback** is the same as the **greeting.**&#x20;

### Persistent Menu

{% hint style="info" %}
**Persistent Menu** is the (constant) menu that is displayed when the chatbot session is active. In the BotDistrikt chatbot, the user can access the persistent menu by clicking the hamburger icon.&#x20;
{% endhint %}

{% hint style="info" %}
For every persistent menu, create a rule in [**Rules**](https://docs.botdistrikt.com/features/rules)**.** You can only set up 3 persistent menu buttons.
{% endhint %}

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FgMXHmxgKEKI6MO3UgGgF%2FBotDistrikt14.gif?alt=media&#x26;token=5143a155-8be4-4d56-b7e9-a4007c38ec43" alt=""><figcaption><p>Launch Persistent Menu</p></figcaption></figure>

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FQRJEM2Tl5mCgBOWjfAJP%2FBotDistrikt15.png?alt=media&#x26;token=3b05c2f4-03e1-4273-b127-cfdd097ed0b8" alt=""><figcaption><p>Persistent Menu Live Preview</p></figcaption></figure>

#### Add New Persistent Button

To add new persistent button,&#x20;

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FXwnzCGqiJc817tCoKnKA%2Fimage.png?alt=media&#x26;token=f6b0b311-da44-4d9a-b59f-e3cdfa04d27b" alt=""><figcaption><p>Persistent Menu</p></figcaption></figure>

1. Click the **Add Button** in the **Persistent Menu.**
2. A side menu slides open to list the persistent menu types: **URL, Story, Phone, Text.**

#### URL[^1]

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FdBQaa4dYbVAIsHshd1QK%2Fimage.png?alt=media&#x26;token=106a51ce-32f8-4771-9675-47480794cbdf" alt=""><figcaption><p>URL as Persistent Menu</p></figcaption></figure>

#### Story

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FjOtgE2Yzk5kYhG3czW5g%2Fimage.png?alt=media&#x26;token=f1495665-9c79-40d6-a528-a3b229adab52" alt=""><figcaption><p>Story as Persistent Menu</p></figcaption></figure>

To select a story as a persistent menu, ensure the required story is set up in [**Stories**](https://docs.botdistrikt.com/features/stories):

1. Click **Add Button.**
2. Select **Story.**
3. Select a preset story from the dropdown, or click **New Story** to create a new story. You will be redirected to [**Stories**](https://docs.botdistrikt.com/features/stories)**.**

**Phone**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2F4TCG7c2txBKKDTny1w9D%2Fimage.png?alt=media&#x26;token=189cda81-4e05-4615-bf1d-24bb47417cd8" alt=""><figcaption><p>Phone Number as Persistent Menu</p></figcaption></figure>

To select a phone number as a persistent menu:

1. Click **Add Button.**
2. Select **Phone.**
3. Name the menu.
4. Add Phone Number in the textbox.

#### Text

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FePnzWJgiBH5fmmOTpT5F%2Fimage.png?alt=media&#x26;token=af656185-e94f-48f3-b293-fcf2d215b9d8" alt=""><figcaption><p>Text as Persistent Menu</p></figcaption></figure>

To select **Text** as a persistent menu:

1. Click **Add Button.**
2. Select **Text.**
3. Name the menu.
4. Add the trigger title as text.

### **Quick Replies**

{% hint style="info" %}
Your bot's predefined quick replies for each new story. The quick replies are accessible to the user at all times so that the user can click on the quick reply instead of typing a message.
{% endhint %}

Each quick reply has a dropdown menu to select from

* Custom **text**
* **Location**
* **User\_email**
* **User\_phone\_number**
* **< return** (to the previous menu)

![Quick Replies](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LirAdLo22OkAW9w3tvY%2F-MCf78nccB1rwVZHc4Sn%2F-MCf9qTV-6bLPVJTamjf%2FScreen%20Shot%202020-07-20%20at%203.40.54%20PM.png?alt=media\&token=3e792e4c-6631-4d41-8f6b-7f1d02adc90a)

Click **Add Quick Reply.**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FfAuapsUysUviGhf5Soio%2Fimage.png?alt=media&#x26;token=7b3867d1-6b3e-4c64-811f-bb356e73685b" alt=""><figcaption><p>Add Quick Reply - Quick Replies Dropdown</p></figcaption></figure>

### Platforms

Platforms shortcut display the messaging channels currently available for integration with BotDistrikt. When you connect a messaging platform to your BotDistrikt bot, the icon is highlighted in the logo's (original)color. Clicking on either logo redirects you to [**Integrations**](https://docs.botdistrikt.com/messaging-channels/channels-overview).

![Integrated Facebook Messenger/Live Bot](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LirAdLo22OkAW9w3tvY%2F-MCf78nccB1rwVZHc4Sn%2F-MCfAnhfazNsSG1Fd2CM%2FScreen%20Shot%202020-07-20%20at%203.44.12%20PM.png?alt=media\&token=73f2d981-fb3a-4935-8230-ea8ad1f7fee8)

### Parameter Settings

Session parameters is a series of interactions within a given time frame.&#x20;

{% hint style="success" %}
**Example:** If the session is set to 10 mins, the bot retains the chat memory for 10 mins.&#x20;

After 10 mins of inactivity, the bot will not pick up from where it had left off and start the chat anew.&#x20;
{% endhint %}

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2F4DJr0iCUDT8bdJeZ5lcp%2FBotDistrikt16.gif?alt=media&#x26;token=01b27987-87db-48ce-bb26-bfe326a04f65" alt=""><figcaption><p>Parameters Settings - Tooltips Explanation</p></figcaption></figure>

**Access Token**

To create **Access Token** for the parameter feature, click **Create**, You will be redirected to a popup confirming access.

Once the API Access Token is created, click **View** to view API.

### Shortcuts

A shortcut is a replacement for longer text in responses and cards. Use shortcuts to quickly edit variables such as contact number, address, operational hours, etc.

To add shortcuts:

1. Click **add shortcut**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FuvmDi8IkTmFx6rsmYRQL%2FBotDistrikt17.png?alt=media&#x26;token=1233fe0e-48ac-4657-8f52-a5cff6c5baba" alt=""><figcaption><p>Add Shortcut</p></figcaption></figure>

Enter **Shortcut** and **Replacement** text/informatio&#x6E;**.**

Click  ![](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FVMBxb59MlrGdfnTmmTgM%2Fimage.png?alt=media\&token=586049cc-23a7-4a17-85f1-48b86fc77e4c)to delete the shortcut.

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FCoa4lSigtMyttgDmOttB%2Fimage.png?alt=media&#x26;token=71319e39-4e54-4ab1-abd9-6a00d475f221" alt=""><figcaption><p>Sample Shortcut</p></figcaption></figure>

[^1]: