Update Greeting and Fallback from Personality

To update your BotDistrikt Bot's Profile, begin with updating:

1. Greeting

Once you click greeting, the dashboard navigates to a new greeting in Stories on the left-hand panel. The Story Name is selected as the default (System) greeting.

Update Bot Greeting msg, Fallback and Persistent menu

Greeting (in Personality) --> Update Greeting Message in Stories

1. Story Name is selected as default system greeting.

2. Send alert to - To enter email address, click Add Email.

3. View Stats - the number of times your bot greets users. To view details, click on the eye icon . You will be redirected to Inbox.

4. Sample response.

5. Add Response - Add a response type to the story.

6. Add Quick Reply.

7. What will they say next? - Anticipate response and add to the flow in the form of conversation.

8. Cancel/Duplicate/Broadcast story. The system story (such as greeting and fallback) cannot be deleted.

9. Preview/Save story.