# Facebook Ads Manager

When you have several users messaging your Facebook Page, BotDistrikt stores their targeting information. This customer data can be exported and re-used in your other Facebook Advertising Campaigns.

## Custom Audience

You may create a Custom Audience for your Facebook Ads directly from your user base of people who have messaged your bot in the past.

From your bot account, go to **Users**

Under Filters, add a new filter with

| Column  | Function | Value     |
| ------- | -------- | --------- |
| Channel | equals   | Messenger |

This filters your Facebook Messenger users only

Under Actions, select the action **Export rows to CSV**

![Export to CSV](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FLT4EtRE1eVCpNElugR07%2FScreenshot%202021-11-01%20at%204.50.59%20PM.png?alt=media\&token=fd5c2f72-b498-4e02-9b13-9764f07c4700)

Download the CSV File, you will be able to see your users' data including their **Facebook PSIDs**

On [Facebook Ads Manager](https://www.facebook.com/business/tools/ads-manager), click on Audiences, and click on **Create a Custom Audience**

Select the Source **Customer list** and click Next

![Custom Audience](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FzK8Xx1HPcCVvfxDa1Xyh%2FScreenshot%202021-11-01%20at%205.30.52%20PM.png?alt=media\&token=926875a1-f755-46c7-8421-4d126c0e6c85)

* Follow the steps in the wizard

**Prepare List**

* Click Next

**Select List Type**

* No Customer Value
* Click Next

**Add Customer List**

* Upload a List
* Select your exported CSV file from BotDistrikt
* Relevant categorization (e.g. `Messenger Users from my chatbot`)
* Click Next

**Map Identifiers**

* Under the Mapped tab, map the column Facebook PSID to Facebook Page User ID

![](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2F6GwP6SxthICkl4czIS2D%2FScreenshot%202021-11-01%20at%206.25.10%20PM.png?alt=media\&token=f1d2714d-e1ff-44c3-af00-0b8e1c43522f)

Now under the Action Needed tab, look for Facebook PSID.

Click on Enter Facebook Page IDs.

![Facebook Page IDs](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FFsPEothDiGJt05ozEdhB%2FScreenshot%202021-11-01%20at%206.27.02%20PM.png?alt=media\&token=73a02a71-d290-47ac-bb75-52d019731499)

* Enter your Facebook Page ID here
* You can find your Page ID on Integrations > Messenger in BotDistrikt
* It should now successfully be mapped

![Map Identifier](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FPDUkReu53DPoDfBHIs7u%2FScreenshot%202021-11-01%20at%206.30.49%20PM.png?alt=media\&token=8ffc6153-ed8d-45c2-b370-0cdb47855b02)

* Click Import & Create

You can now use this Custom Audience in your Facebook Ad Campaigns

You may also create 'Look alike' Audiences to target users with similar interests to your Custom Audience.