Facebook Ads Manager
When you have several users messaging your Facebook Page, BotDistrikt stores their targeting information. This customer data can be exported and re-used in your other Facebook Advertising Campaigns.

Custom Audience

You may create a Custom Audience for your Facebook Ads directly from your user base of people who have messaged your bot in the past.
From your bot account, go to Users
Under Filters, add a new filter with
Column
Function
Value
Channel
equals
Messenger
This filters your Facebook Messenger users only
Under Actions, select the action Export rows to CSV
Download the CSV File, you will be able to see your users' data including their Facebook PSIDs
On Facebook Ads Manager, click on Audiences, and click on Create a Custom Audience
Select the Source Customer list and click Next
Follow the steps in the wizard
Prepare List
Click Next
Select List Type
No Customer Value
Click Next
Add Customer List
Upload a List
Select your exported CSV file from BotDistrikt
Name you audience with something relevant (e.g. Messenger Users from my chatbot)
Click Next
Map Identifiers
Under the Mapped tab, map the column Facebook PSID to Facebook Page User ID
Now under the Action Needed tab, look for Facebook PSID
Click on Enter Facebook Page IDs
Enter you Facebook Page ID here
You can find your Page ID on Integrations > Messenger in BotDistrikt
It should now successfully be mapped
Click Import & Create
Done! You can now use this Custom Audience in your Facebook Ad Campaigns
You may also create Lookalike Audiences to target users with similar interests to your Custom Audience
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