# Facebook Messenger

Facebook Messenger (or simply Messenger) is used by over 1.3 billion people each month. Some of the key features and functionalities supported by Facebook Messenger bots include:

1. **Text-Based Conversations**: Messenger bots engage in text-based conversations with users, responding to messages, questions, and prompts.
2. **Rich Media Messages**: Send various types of rich media, including images, GIFs, videos, and audio clips, to make interactions more engaging and visually appealing.
3. **Quick Replies**: Provide users with quick reply buttons to guide them through predefined options or actions, making interactions more user-friendly.
4. **Persistent Menus**: Persistent menus that allow users to access specific features or functionalities at any point during the conversation. These menus are typically displayed at the bottom of the chat window.
5. **Postback Buttons**: Postback buttons allow users to trigger specific actions or functions within your bot when clicked. They are often used for tasks like making a reservation or navigating menus.
6. **Webview**: Open a webview within the Messenger app, enabling users to interact with web-based content or complete transactions without leaving the chat.
7. **Payment Integration**: Facilitate payments, allowing users to make purchases, donations, or payments for services directly within the conversation.
8. **Location Sharing**: Users can share their location with your bot, which is useful for services like finding nearby stores, restaurants, or services.
9. **Templates**: Use structured message templates to present information in a visually organized way. Examples include receipts, confirmations, and lists.
10. **User Authentication**: Integrate with Facebook's user authentication, allowing businesses to verify user identities and provide personalized services.
11. **Subscription Messaging**: Send non-promotional messages to users who have opted in to receive updates. These messages are often used for news, updates, and notifications.
12. **Broadcasting**: Send messages to a list of subscribers or segmented groups, similar to email marketing.
13. **AI and NLP Integration**: Integrate with AI and natural language processing (NLP) technologies to understand and respond to user messages more intelligently and conversationally.
14. **Analytics and Insights**: Analytics tools that allow businesses to track your bot performance, user engagement, and conversion rates.
15. **Chat Plugins**: Embed Messenger chat plugins on your websites, enabling users to initiate conversations with your bot directly from your website.
16. **Handover Protocol**: Seamlessly hand over conversations to human agents when needed, ensuring a smooth transition between automated and human support.
17. **Multilingual Support**: Programmed to support multiple languages, allowing businesses to reach a global audience.
18. **Integration with Third-Party Services**: Integrate with external services, such as CRM systems, e-commerce platforms, and databases, to provide your users with real-time information and services.
19. **Customization and Branding**: Customize the bot's appearance, name, and profile picture to align with your branding and provide a consistent user experience.

These features make Facebook Messenger bots versatile tools for startups and enterprises to engage with users, provide customer support, automate tasks, and offer a wide range of services within the Messenger platform.

## Prerequisites

In order to integrate Facebook Messenger with your Bot, you will need the following:

* A [Facebook account](https://www.facebook.com/)
* A [Facebook Page](https://www.facebook.com/pages/creation/) so your users can message your bot

When a user sends a message to your Facebook Page, your BotDistrikt bot will reply to them.

## Setup

From your bot account, go to **Integrations**

Select **Messenger**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FPVDQnv5RiydYWtglNdDy%2Fmessanger.png?alt=media&#x26;token=c1eea021-c1c1-4766-80e6-c7fa876c9ffc" alt=""><figcaption><p>Integrations page</p></figcaption></figure>

Click on **Continue with Facebook**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FqjjzWHvf7luxpnuVaLpq%2FMessanger-account.png?alt=media&#x26;token=c0dda9f0-8f22-4433-907a-7c4507e4b65e" alt=""><figcaption><p>Continue with Facebook</p></figcaption></figure>

Click **Continue as (yourself).**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FQZnY8FaIAWIQWe6B5WrW%2Fmessanger-login.png?alt=media&#x26;token=5baf9737-5f40-41c0-8fc9-82ce4daa68ae" alt="" width="375"><figcaption><p>Continue with Personal Profile</p></figcaption></figure>

**Select the Facebook Page** you want to launch your bot on. You may select multiple pages if you manage multiple bot accounts on BotDistrikt.

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2F60fcCGT8A8g3x4hHHAfW%2Fmessanger-pages.png?alt=media&#x26;token=54c97775-3e98-4686-8fe0-4d6daac36b8f" alt="" width="375"><figcaption><p>Multiple bots option</p></figcaption></figure>

Grant access to all required permissions.

Click **Save.**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FoQmokLwUuDNO69qip0WF%2Fmessanger-permissions.png?alt=media&#x26;token=a4e91aab-4807-46cb-a81d-6f112c3d1592" alt="" width="375"><figcaption></figcaption></figure>

Click **Got it.**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2F8VQN5VPS9tanHyYGuVg5%2Fmessanger-connected.png?alt=media&#x26;token=e6c570b6-ea03-460e-a9c1-28b62720284a" alt="" width="375"><figcaption><p>Link BotDistrikt Bot to your Business Page.</p></figcaption></figure>

You will be redirected to the BotDistrikt Messenger page.&#x20;

On the Facebook Page dropdown, select the page you want to launch your bot on.

Your page details appear on and under the photo on the left.

Click on **Link to Messenger.**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FrdHwrSqRABn42SQzAmlt%2Fmessanger-link.png?alt=media&#x26;token=897a5d8a-47bb-4c1b-80ec-847c25873964" alt=""><figcaption></figcaption></figure>

Your bot is now live on your Facebook Page

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2Fi2HM9SIutDnTkdBDWRs1%2Fmessanger-ok.png?alt=media&#x26;token=ba55bec4-28ec-4faa-89ed-3a263e1aabc4" alt=""><figcaption><p>Live Bot</p></figcaption></figure>