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Interaction

A user interaction with a bot is simple
Message/User/Response in Live Chat
  1. 1.
    The User sends a Message
  2. 2.
    The Bot returns a Response
User/Bot Interaction Demo

User

A human person interacting with your bot on messaging channels connected to the platform.
Their user profile is created when they send their first message through any connected messaging channels.

Bot

An automated conversational tool that you build on the platform to respond to your users.
A bot is also the account that you use to manage your configurations, team, billing, and subscription on BotDistrikt.

Message

Data sent from a User to your Bot. It is available in the form of text, an image, a video, an audio clip, an event (like a button click), a sticker, and a location.

Response

Data sent from your Bot to a User. This information can be also presented in the form of text, an image, a video, an audio clip, a sticker, a location, and rich-media elements like buttons and cards.