BotDistrikt Documentation
  • 🟢Introduction
    • 👋Hello World
    • 🚀Quick Start
    • 🛠️Setup your Account
      • Register for BotDistrikt
      • Forgot Password
      • Chatbots Dashboard
      • Edit Profile
  • 📱Channels
    • Channels Overview
    • Website Chat
      • Website Chat Quick Start
      • Guest Users
    • Facebook Messenger
      • Import Existing Users
      • Facebook Chat Plugin
      • Facebook Checkbox Plugin
      • Facebook Private Replies
      • Facebook Ads Manager
    • Instagram
      • Import Existing Users
      • Instagram Story Mentions
    • Twitter
    • Skype
    • WhatsApp
      • Twilio WhatsApp Integration
    • Telegram
      • Telegram Commands
      • Telegram Groups
      • Telegram Channels
    • SMS
    • Google Assistant
    • WeChat
    • Other Channels
  • 🏆Features
    • Personality
    • Dashboard
    • Forms
    • Rules
      • Conditions
        • Message
        • User Attribute
    • Stories
      • Update Greeting and Fallback from Personality
    • Responses
      • Text
      • Cards
      • Images
      • Videos
      • Audios
      • Documents
      • Webhooks
      • Javascript Functions
    • Sources
      • Websites
      • Documents
      • Google Docs
      • Google Sheets
    • Users
      • Edit Users
      • Delete Users
      • Dear User
    • Inbox
      • Console
      • Messages
      • Reactions
      • Ratings
      • Clicks
      • Broadcast Records
      • Wrong Responses
    • Broadcasts
    • Settings
      • Tags
      • Audit Logs
      • Account
  • ⚙️How BotDistrikt Works
    • Interaction
    • Flow
    • Context
    • Engagement
    • Optimization
    • Artificial Intelligence
  • 🧠Artificial Intelligence
    • OpenAI
    • Vertex AI
    • Wit.ai
    • Dialogflow
      • Connecting to Dialogflow
      • Small Talk Module
        • Importing Responses
      • Multilanguage Support
  • 🧰Business Tools Integrations
    • Webhook
    • Zendesk
    • Chatbase
    • Google Docs
    • Google Sheets
    • Salesforce
  • API Reference
Powered by GitBook
On this page
  • User
  • Bot
  • Message
  • Response

Was this helpful?

  1. How BotDistrikt Works

Interaction

PreviousAccountNextFlow

Last updated 10 months ago

Was this helpful?

A user interaction with a bot is simple

  1. The User sends a Message

  2. The Bot returns a Response

User

A human person interacting with your bot on messaging channels connected to the platform.

Their user profile is created when they send their first message through any connected messaging channels.

Bot

An automated conversational tool that you build on the platform to respond to your users.

A bot is also the account that you use to manage your configurations, team, billing, and subscription on BotDistrikt.

Message

Data sent from a User to your Bot. It is available in the form of text, an image, a video, an audio clip, an event (like a button click), a sticker, and a location.

Response

Data sent from your Bot to a User. This information can be also presented in the form of text, an image, a video, an audio clip, a sticker, a location, and rich-media elements like buttons and cards.

⚙️
Message/User/Response in Live Chat
User/Bot Interaction Demo