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- Send personalized chat blasts to all its users
- Collect answers from your users
- Provide a richer user interface than text
Forms of Engagement
An engagement method to quickly and automatically collect information from a large volume of your users. Use the form to save qualitative answers and update user attributes. As a result, allowing you to create multiple customer segments.
A way to group and categorize information on the BotDistrikt platform. Tags can be currently used on Users, Cards, Documents, and Images. They are especially useful in the Filter Webhook.
When a user clicks a button, it performs a certain task. Buttons help to create a quicker chat flow as users click buttons instead of typing full text to interact. Buttons perform 4 actions:
- URL - Visit a website URL
- Story - Start another Story
- Phone - Call a phone number
- Text - Send the text of the button as a message
They stack vertically, and your bot displays up to 3 buttons per stack. The elements that buttons attach include:
- Text response
- Card response
- Video response
- Audio response
- Persistent Menu
3 buttons attached to a Text Response
Buttons are permanently visible after they appear on your user's chat screen
A special button type that can only be attached to the bottom of a Story. A quick reply performs 5 functions:
- Text - Send the text of the quick reply as a message
- Return - Similar to text, but shows a "❮" character to indicate "Back" (similar to a browser's "Back" button)
- Location - Send the user's current location **
- User Email - Send the user's email **
- User Phone Number - Send the user's phone number **
Buttons stack horizontally, can be side-scrolled, and your bot may display up to 10 quick replies per Story.
2 quick replies attached to a Story
**limited to messaging apps that support them
Quick Replies are temporarily visible once they appear in your bot's response. When the user sends a message after seeing some quick replies, the quick replies disappear.
A text-based response in a Story. Text can have one or many variants. When a bot has to respond with text, it will randomly choose a text response from the text itself or its variants. Text can also have up to 3 buttons for a richer user interface.
A text response in a story
A card-based response in a Story. A card is a simple structured message that includes (up to 3 buttons):
A single response has one or many cards, and users can browse through a horizontal carousel on most messaging apps. Cards are extremely useful to create a browsing experience in your chatbot - to browse your products, features, events, and more.
Cards also have tags and can be filtered with the Filter Webhook.
Card Response in a Stor
An image-based response in a Story. The platform accepts PNGs, JPEGs, and GIFs. An image always has a name and can be reused in multiple stories by searching for an image title.
Images also have tags and can be filtered with the Filter Webhook.
A image response in a story
Images have a maximum upload file size of 10 MB
A video-based response in a Story. The platform accepts MP4s, MOVs, and AVIs. A video always has a name and can be reused in multiple stories by searching its title.
A video response in a story
In some messaging apps, videos can also be presented in the form of a card with a title, subtitle, and up to 3 buttons.
A video response in a card format
Videos have a maximum upload file size of 20 MB
An audio-based response in a Story. The platform accepts MP3s and WAVs. An audio always has a name and can be re-used in multiple stories by searching its name.
An audio response in a story
In some messaging apps, audio can also be presented in the form of a card with a title, subtitle, and up to 3 buttons.
An audio response in a card format
Audios have a maximum upload file size of 10 MB
A downloadable file response in a Story. Documents can be used to share digital files like PDFs, DOCs, PPTs, and XLSs from your bot. A document always has a name, and can be re-used in multiple stories by searching its name. Documents also have tags and can be filtered with the Filter Webhook.
A document response in a story
Documents have a maximum upload file size of 10 MB
A typing response in a Story. This is displayed as a typing indicator to the user in their own messaging app.
Typing indicators help to control the response speed sent from the bot, especially when there is a lot of text information to be digested at once.
A typing response in a story
BotDistrikt automatically provides typing indicators for your bot when you connect a messaging app. You may use this Typing response for your own additional Typing indicators.
A sticker response in a Story. Stickers are limited to messaging apps that allow bots to share stickers.
For messaging apps that do not support stickers, an Image is sent instead.
A sticker response in a story
BotDistrikt uses Facebook Messenger's preset stickers based on the emojis below