Website Chat
You may deploy your bot to appear as a widget on your own website. Your website's visitors may chat with your bot on it or link to other live messaging channels.
The end product looks like this on a desktop screen.
like this on mobile
Capturing Conversations
To encourage users to visit your chatbot widgets, you can implement:
Embedding: Embed your chatbot widget into a variety of platforms ranging from websites to mobile applications.
Chat links: Add your chatbot URL in marketing collaterals or in stages of your user journey to direct them to your widget.
QR Codes: Add a QR code which directs users to your chatbot widget. This can be placed on digital assets as well as in physical locations.
Live chat: A live chat option allows you to provide assistance to users and capture request details in real time. This can be done with BotDistrikt's integration with CRM tools such as Salesforce, Twilio, and more.
Supported File Types
The supported file types on Website Chat Widget and the maximum file size for each type are as follows:
Audio - MP3s, WAVs (10 MB)
File - PDFs, DOCs, PPTs, XLSs (10 MB)
Image - PNGs, JPEGs, GIFs (10 MB)
Video - MP4s, MOVs, AVIs (20 MB)
Should an unsupported file type be uploaded, a tooltip with an error message will appear.
How to reach out to chatbot users?
You can reach out to users with Broadcasts, or via the Console. If a user leaves your website, reaching out to them can be done via their personal contact details. To collect a user's personal details, you can use Forms or manually record details in a user's profile page.
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