BotDistrikt Documentation
  • 🟢Introduction
    • 👋Hello World
    • 🚀Quick Start
    • 🛠️Setup your Account
      • Register for BotDistrikt
      • Forgot Password
      • Chatbots Dashboard
      • Edit Profile
  • 📱Channels
    • Channels Overview
    • Website Chat
      • Website Chat Quick Start
      • Guest Users
    • Facebook Messenger
      • Import Existing Users
      • Facebook Chat Plugin
      • Facebook Checkbox Plugin
      • Facebook Private Replies
      • Facebook Ads Manager
    • Instagram
      • Import Existing Users
      • Instagram Story Mentions
    • Twitter
    • Skype
    • WhatsApp
      • Twilio WhatsApp Integration
    • Telegram
      • Telegram Commands
      • Telegram Groups
      • Telegram Channels
    • SMS
    • Google Assistant
    • WeChat
    • Other Channels
  • 🏆Features
    • Personality
    • Dashboard
    • Forms
    • Rules
      • Conditions
        • Message
        • User Attribute
    • Stories
      • Update Greeting and Fallback from Personality
    • Responses
      • Text
      • Cards
      • Images
      • Videos
      • Audios
      • Documents
      • Webhooks
      • Javascript Functions
    • Sources
      • Websites
      • Documents
      • Google Docs
      • Google Sheets
    • Users
      • Edit Users
      • Delete Users
      • Dear User
    • Inbox
      • Console
      • Messages
      • Reactions
      • Ratings
      • Clicks
      • Broadcast Records
      • Wrong Responses
    • Broadcasts
    • Settings
      • Tags
      • Audit Logs
      • Account
  • ⚙️How BotDistrikt Works
    • Interaction
    • Flow
    • Context
    • Engagement
    • Optimization
    • Artificial Intelligence
  • 🧠Artificial Intelligence
    • OpenAI
    • Vertex AI
    • Wit.ai
    • Dialogflow
      • Connecting to Dialogflow
      • Small Talk Module
        • Importing Responses
      • Multilanguage Support
  • 🧰Business Tools Integrations
    • Webhook
    • Zendesk
    • Chatbase
    • Google Docs
    • Google Sheets
    • Salesforce
  • API Reference
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On this page
  • Capturing Conversations
  • Supported File Types
  • How to reach out to chatbot users?

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  1. Channels

Website Chat

PreviousChannels OverviewNextWebsite Chat Quick Start

Last updated 5 months ago

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You may deploy your bot to appear as a widget on your own website. Your website's visitors may chat with your bot on it or link to other live messaging channels.

The end product looks like this on a desktop screen.

like this on mobile

Capturing Conversations

To encourage users to visit your chatbot widgets, you can implement:

  • Embedding: Embed your chatbot widget into a variety of platforms ranging from websites to mobile applications.

  • Chat links: Add your chatbot URL in marketing collaterals or in stages of your user journey to direct them to your widget.

  • QR Codes: Add a QR code which directs users to your chatbot widget. This can be placed on digital assets as well as in physical locations.

  • Live chat: A live chat option allows you to provide assistance to users and capture request details in real time. This can be done with BotDistrikt's integration with CRM tools such as Salesforce, Twilio, and more.

Supported File Types

  • Audio - MP3s, WAVs (10 MB)

  • File - PDFs, DOCs, PPTs, XLSs (10 MB)

  • Image - PNGs, JPEGs, GIFs (10 MB)

  • Video - MP4s, MOVs, AVIs (20 MB)

Should an unsupported file type be uploaded, a tooltip with an error message will appear.

How to reach out to chatbot users?

The on Website Chat Widget and the maximum file size for each type are as follows:

You can reach out to users with , or via the . If a user leaves your website, reaching out to them can be done via their personal contact details. To collect a , you can use or details in a user's profile page.

📱
supported file types
Broadcasts
Console
user's personal details
Forms
manually record
Chatbot live on website
BotDistrikt Bot on Mobile
Error Message for Unsupported File