Websites

Websites

Add Website and Document Sources

To add a website, click on Websites --> New Source Website

Add New Source Website

1. Enter a Crawl Base URL (base URL that the chatbot will crawl to find responses)

2. Click Crawl

3. Or enter your website's Sitemap

4. Click Load Sitemap - you will see a list of the URLs available on the website:

List of Sample Sitemap

Some URLs have viewable responses that you can inspect. Click beside each URL to inspect. You can view the configuration below the list:

Sample Configuration of Each URL

1. Click Add to add individual resources, or

2. Bulk Add to add resources in bulk.

Click on Train Added Resources at the end of the list to add the current loaded URLs to your bot's knowledge base.

You will be redirected to your Sources dashboard. The added resources are viewable as a list under Websites.

Added Website Resources

You can toggle the resource as Active, view the current Training status, view Responses, Update a resource, or Delete a URL.

Troubleshooting:

• If a file is stuck at queued, ensure that your account has not exceeded the respective tier Response Repo limit.

• If a file is stuck at the training phase, click on Resync Source
• If embeddings are not created, ensure that your AI integrated account has not exceeded its token limit.