BotDistrikt Documentation
  • 🟢Introduction
    • 👋Hello World
    • 🚀Quick Start
    • 🛠️Setup your Account
      • Register for BotDistrikt
      • Forgot Password
      • Chatbots Dashboard
      • Edit Profile
  • 📱Channels
    • Channels Overview
    • Website Chat
      • Website Chat Quick Start
      • Guest Users
    • Facebook Messenger
      • Import Existing Users
      • Facebook Chat Plugin
      • Facebook Checkbox Plugin
      • Facebook Private Replies
      • Facebook Ads Manager
    • Instagram
      • Import Existing Users
      • Instagram Story Mentions
    • Twitter
    • Skype
    • WhatsApp
      • Twilio WhatsApp Integration
    • Telegram
      • Telegram Commands
      • Telegram Groups
      • Telegram Channels
    • SMS
    • Google Assistant
    • WeChat
    • Other Channels
  • 🏆Features
    • Personality
    • Dashboard
    • Forms
    • Rules
      • Conditions
        • Message
        • User Attribute
    • Stories
      • Update Greeting and Fallback from Personality
    • Responses
      • Text
      • Cards
      • Images
      • Videos
      • Audios
      • Documents
      • Webhooks
      • Javascript Functions
    • Sources
      • Websites
      • Documents
      • Google Docs
      • Google Sheets
    • Users
      • Edit Users
      • Delete Users
      • Dear User
    • Inbox
      • Console
      • Messages
      • Reactions
      • Ratings
      • Clicks
      • Broadcast Records
      • Wrong Responses
    • Broadcasts
    • Settings
      • Tags
      • Audit Logs
      • Account
  • ⚙️How BotDistrikt Works
    • Interaction
    • Flow
    • Context
    • Engagement
    • Optimization
    • Artificial Intelligence
  • 🧠Artificial Intelligence
    • OpenAI
    • Vertex AI
    • Wit.ai
    • Dialogflow
      • Connecting to Dialogflow
      • Small Talk Module
        • Importing Responses
      • Multilanguage Support
  • 🧰Business Tools Integrations
    • Webhook
    • Zendesk
    • Chatbase
    • Google Docs
    • Google Sheets
    • Salesforce
  • API Reference
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On this page
  • Add New Story
  • Add Response
  • Add a Button

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  1. Features

Stories

Stories are your bot's answers to Rules (users' questions).

PreviousUser AttributeNextUpdate Greeting and Fallback from Personality

Last updated 4 months ago

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Access Stories from the left-hand navigation panel. The main dashboard consists of:

  1. ID

  2. Story

  3. Unique Users who interacted with the story

  4. Number of viewers who viewed the story

  5. Time spent interacting with the story

  6. Average sentiment

  7. Links to this (specific) Story

  8. Created At

  9. View/Duplicate/Delete story

Add New Story

To add a new story, click on the add new story button on the top right corner of the page.

  1. Story Name - The name you would give your Story.

Example " Greetings", "Seafood Menu", "List of Schools". This is required and important in identifying the story in other parts of the platform.

  1. Story Language is the language that story will be able to converse in.

  2. Send alert to - This can be a set to a list of email addresses for notification.

  3. Stats - Descriptive statistics including total impressions, average sentiment and total time spent in minutes from your users on this story.

  4. Add Quick Reply.

  5. What will they say next? - Anticipate response and add to the flow in the form of conversation.

  6. Cancel/Duplicate/Broadcast/Delete story.

  7. Preview/Save story.

Add Response

Click on +add response to add text, image, action, webhook, cards, and document responses.

Quick Replies

Quick replies provide a way to present a set of up to 13 buttons in conversation. You can also use quick replies to request a person's location, email address, and phone number. These are like “suggestions” or “autocomplete” tips to help the user decide what to reply. These are dynamic inputs for BotDistrikt. Clicking on a quick reply is the same as typing the text inside.

Add a Button

You may add buttons only to a text and card response.

A button can be linked to the following:

  • Website URL

  • Story

  • Phone number

  • Text

☑️ URL

You may add a URL to the button and when users click on the button, they will be redirected to the URL in a web browser. If you encounter an error, please check that the website starts with HTTP or HTTPS.

️️☑️ Story

You may link the button to a Story. When the user clicks the button, the story triggers. You may also create a new story here by typing a story name.

☑️ Phone

You may link the button to a phone number. Once the user clicks on the button, they will trigger a phone call to the listed number. Depending on which messaging app is used, the phone call will use the app's phone functionality. The phone number must begin with + followed by the country code. Example +65/+1/+44, etc.

☑️ Text

The Text button mimics the quick replies. It is an alternative method of providing quick replies but is tied down to its text or card response. This is beneficial to messaging apps that do not support quick replies but only support buttons.

Add Response - Add a to the story.

Click to find out more about text, image, action, webhook, cards and document.

🏆
response type
here
Stories Dashboard
New Story button
Add New Story
Add Response
Add Response
Click here to add a quick reply
Example of Quick Replies
How Quick Replies look like in chats.
Add a Button
Story Button
Add Phone
Text Response