Rules
Rules are your users' questions.
Rules are your users' questions mapped to stories (bot's answer). Rearrange rules to prioritize over others.
P1 = highest priority.
Rules Dashboard
- 1.Filter Rules from Message enables you to enter a message and filter its automatically loaded associated Rules.
- 2.Advanced Filter Settings lets you copy attributes from an existing user, or create a new attribute with +add attribute
- 3.Memory
At times, a rule does not respond to user's direct message, rather it responds from the interaction history.
Example: If we go to the "hey!" story, we can add an "action" response to make the bot remember this. Let's set the action as follows:
type: memory
property: said-hey
funtion: $enable
Now when the bot replies to a user with "hey!", the bot actually
$enabled a property called "said-hey" to the chat's session memory.User: hello there
Bot: hey!
Bot: (secretly, without telling the user, assigns *said-hey* to the chat)
Add a NEW rule with a NEW condition:
type: memory
property: said-hey
function: $exists
and let's assign this to a new story called "You Just Said Hello"
Now, the chat will go as follows:
User: hello there
Bot: hey!
Bot: (secretly, without telling the user, assigns *said-hey* to the chat)
User: how are you?
Bot: (saw that the property said-hey exists in the user's chat session)
Bot: you just said hello
The functions within actions are directly correlated with functions within conditions.
Action Function | = | Condition Funtion |
|---|---|---|
$enable | = | $exists |
$set_to | = | $equals |
Example Rule, when user asks "Who is your best friend?"
Rules
- 1.Click on the +Add Group button and create an example “FRIENDS” (the example indicates preparing rules for users to ask about Bob’s friends.)
- 1.Add the title to your 1st rule, “Who is your best friend?”
- 2.Add the condition. (In this case) set the condition to recognize the keyword(s) “best friend”
- 3.Move on to step 2 (on the left) and create your story. The story is the reply to the question.
- 4.Name your story and add the new story
Story Example
Last modified 2mo ago