BotDistrikt bots can send videos, as responses, to your users. Video responses allow your chatbots to provide multimodal communication channels and to demonstrate concepts visually, making it easier for users to understand complex information or instructions. You can incorporate visual aids (diagrams, charts, and animations) to provide clear and concise explanations.

Moreover, you can set up your bot to guide your users through processes (setting up a device, using software, or assembling furniture, with easy-to-follow visual instructions. In addition, make your videos accessible with closed captions and transcripts, ensuring that users with disabilities access and understand the content smoothly. This inclusivity is a significant benefit for a diverse user base.

To set up video responses, navigate to Responses and select Video.

To add new videos, click New Video

In the Videos tab:

  1. Upload the video from your local drive or drop a video in the box.

  2. Enter a title for your video.

  3. Select tags or add new tags. New Tag redirects you to Tags.

  4. Click Save.

Last updated