Broadcast Records

Broadcast Records lets you track the receipt status of your broadcasts on every single user who was intended to receive it
Every time you publish a broadcast, BotDistrikt tracks a receipt - also known as a Broadcast Record, for each user. For each record, BotDistrikt tracks
  • The identity of the user who received it
  • The date and time that the user received it
  • The status of the receipt, whether it was completed or an error
  • If the broadcast status is error
    • The accompanying error message explaining why there was an error
  • Latency - the difference between the time the broadcast was scheduled and the time the user received it

What a user received

Hover over a record to see what a user received during the broadcast. Each user receives a unique personalized message based on the variables you use in the message.
Use the Broadcast Records page to:
  • Filter Broadcast Records
  • Export to CSV

Filtering Broadcast Records

Use the Filters on the top of the page to filter records based on several fields. Each field has a specific filter use case
Use Case
Broadcast ID
Find all records a specific broadcast ID
User ID
Finds all records from a specific user ID
Story ID
Find all records publishing a broadcast of a specific story ID
Story Name
Find all records publishing a broadcast of a specific story, filterable by the story's name
User Name
Find all clicks from a specific user, filterable by the user's name
Find all broadcast records of a status completed or error
Find all broadcast records of status error with a specific of filterable error message
Recorded At
Find all records received before or after a specific date and time
Number of Responses
Sometimes when a broadcast publishes a story that uses only 1 webhook to get a dynamically generated response, the webhook might return no responses for a specific user.
Filter by Number of Responses greater than 0, to filter only those users who received a message

Exporting as CSV

Export filtered clicks to CSV with Actions > Export to CSV
BotDistrikt's broadcast functionality has a default push configuration of
  • 5 Maximum Retries
  • 0.1s Backoff
View up to 5 Broadcast Records with errors for the same user because the platform attempted to retry a failed broadcast to the user 5 times
For Enterprise customers, the push configuration is customizable.