Broadcast Records
Broadcast Records lets you track the receipt status of your broadcasts on every single user who was intended to receive it
Every time you publish a broadcast, BotDistrikt tracks a receipt - also known as a Broadcast Record, for each user. For each record, BotDistrikt tracks
The identity of the user who received it
The date and time that the user received it
The status of the receipt, whether it was completed or an error
If the broadcast status is error
The accompanying error message explaining why there was an error
Latency - the difference between the time the broadcast was scheduled and the time the user received it
What a user received
Hover over a record to see what a user received during the broadcast. Each user receives a unique personalized message based on the variables you use in the message.
Use the Broadcast Records page to:
Filter Broadcast Records
Export to CSV
Filtering Broadcast Records
Use the Filters on the top of the page to filter records based on several fields. Each field has a specific filter use case
| Field | Use Case |
|---|---|
Broadcast ID | Find all records a specific broadcast ID |
User ID | Finds all records from a specific user ID |
Story ID | Find all records publishing a broadcast of a specific story ID |
Story Name | Find all records publishing a broadcast of a specific story, filterable by the story's name |
User Name | Find all clicks from a specific user, filterable by the user's name |
Status | Find all broadcast records of a status completed or error |
Message | Find all broadcast records of status error with a specific of filterable error message |
Recorded At | Find all records received before or after a specific date and time |
Number of Responses | Sometimes when a broadcast publishes a story that uses only 1 webhook to get a dynamically generated response, the webhook might return no responses for a specific user. Filter by Number of Responses greater than 0, to filter only those users who received a message |
Exporting as CSV
Export filtered clicks to CSV with Actions > Export to CSV
BotDistrikt's broadcast functionality has a default push configuration of
5 Maximum Retries
0.1s Backoff
View up to 5 Broadcast Records with errors for the same user because the platform attempted to retry a failed broadcast to the user 5 times
For Enterprise customers, the push configuration is customizable.
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