Connecting a channel
Click on your bot account and you will be taken to the Personality page. This page allows you to get an overview of your bot's personality, its default greeting and fallback messages, the messaging apps it is already connected to, and your team managing its account.
Click on the chatbot widget on the bottom right of the page, and click Get Started
Type something your customer would say to your chatbot. By default it will not be able to handle to message and reply with your bot's fallback story.
When this happens, you will be prompted with a link to Create a rule. Click on the link.