> For the complete documentation index, see [llms.txt](https://docs.botdistrikt.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.botdistrikt.com/~/changes/0vKpeYfH1kU14HbdearJ/features/settings/tags.md).

# Tags

Tags help you organise your data

BotDistrikt lets you analyze your chat traffic with ease with **Tags.**

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FTGGiiMm6R2doHYoXLXFy%2FScreenshot%202024-07-08%20at%201.55.24%E2%80%AFPM.png?alt=media&amp;token=8c6dba21-036e-426c-be76-98ba596c0ecd" alt=""><figcaption><p>Tags Dashboard</p></figcaption></figure>

| Tags                                                                                                               | Attribute                                                                                                                                                                                        |
| ------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Tags are only used for the bot’s responses such as **Cards, Users, Documents, Messages, Images, Text, and Audio.** | <p>Use attributes to categorize <strong>users</strong>. </p><p></p><p>This will be especially helpful if you would like to segment a few users to receive test broadcasts<strong>.</strong> </p> |

### Add New Tag <a href="#adding-new-story" id="adding-new-story"></a>

To add a new Tag, click on <img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FMsOdG7imyG00kkvVoFt4%2FScreenshot%202024-07-08%20at%201.56.58%E2%80%AFPM.png?alt=media&amp;token=41f8b1b8-db0e-4ccd-87f3-9ebaf4a5803d" alt="" data-size="line"> at the top right corner of the page. Then select the type of medium you would like to tag.

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2FEJ4YniYsQ0SPgET3j2eO%2FUntitled%20design.gif?alt=media&amp;token=8d653ab6-287d-45be-a900-55170c6815ce" alt=""><figcaption><p>Select Tag Type</p></figcaption></figure>

[Cards](https://docs.botdistrikt.com/responses/cards) - For example, if a Tag called "sides" is created for a card; when a user searches for sides, the card will appear.

![](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LirAdLo22OkAW9w3tvY%2F-MG9xRtmNXDICRLsepej%2F-MG9xWMUo3I1Y5PJHfyS%2FScreen%20Shot%202020-09-02%20at%202.30.53%20AM.png?alt=media\&token=19ae13ad-47fb-4591-b88d-48bc8dd6b4a8)

![Card Tags Example](https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LirAdLo22OkAW9w3tvY%2F-MG9xRtmNXDICRLsepej%2F-MG9xhV82e0PSe3S8w3A%2FScreen%20Shot%202020-09-02%20at%202.38.26%20AM.png?alt=media\&token=05613a92-e8c9-41f9-95ee-d8582d7ad536)

* [User](/~/changes/0vKpeYfH1kU14HbdearJ/features/users.md)

<figure><img src="https://2535542804-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LirAdLo22OkAW9w3tvY%2Fuploads%2Fgzq0epcSZCKEp935qvcn%2FScreenshot%202024-07-08%20at%202.01.12%E2%80%AFPM.png?alt=media&amp;token=32bb38fd-9968-4254-9c0f-bf71efa7d3b0" alt=""><figcaption><p>Select User to Update User Tags</p></figcaption></figure>

Enter specific tags for leads or broadcast list recipients. For example, whether a customer is an Enterprise, warm leads, premium customers, etc. These tags will be available in the **User** dashboard.

* [Document](/~/changes/0vKpeYfH1kU14HbdearJ/features/responses/documents.md)

Similar to users, you can select 'document' from the tags dropdown to associate tags with a document. Documents such as menus or catalogs can be tagged to trigger it with specific keywords.&#x20;

* [Message](/~/changes/0vKpeYfH1kU14HbdearJ/features/rules/conditions/message.md)

Create tags associated with messages to help with creating conditions. &#x20;

* [Image](/~/changes/0vKpeYfH1kU14HbdearJ/features/responses/images.md)

Similar to cards, if an image is tagged with specific tags, for example, "fish", and the user mentions it during the conversation,&#x20;

"Does your menu include fish?"

Then the bot shares the image tagged with fish with the user.&#x20;

* [Text](/~/changes/0vKpeYfH1kU14HbdearJ/features/responses/text.md)&#x20;

Similar to messages, create tags for text-based responses to recognize user meanings, contexts, and intents and enable your bot to send relevant responses.

* [Audio](/~/changes/0vKpeYfH1kU14HbdearJ/features/responses/audios.md)

Create a tags list to trigger audio responses for your bot.&#x20;