Broadcast Records

Broadcast Records lets you track the receipt status of your broadcasts on every single user who was intended to receive it

Broadcast Records Dashboard

Every time you publish a broadcast, BotDistrikt tracks a receipt - also known as a Broadcast Record, for each user. For each record, BotDistrikt tracks

• The identity of the user who received it

• The date and time that the user received it

• The status of the receipt, whether it was completed or an error

• If the broadcast status is error

  • The accompanying error message explaining why there was an error

• Latency - the difference between the time the broadcast was scheduled and the time the user received it

What a user received

Broadcast Records Dashboard

Hover over a record to see what a user received during the broadcast. Each user receives a unique personalized message based on the variables you use in the message.

Use the Broadcast Records page to:

• Filter Broadcast Records

• Export to CSV

Filtering Broadcast Records

Use the Filters on the top of the page to filter records based on several fields. Each field has a specific filter use case

Field	Use Case
Broadcast ID	Find all records a specific broadcast ID
User ID	Finds all records from a specific user ID
Story ID	Find all records publishing a broadcast of a specific story ID
Story Name	Find all records publishing a broadcast of a specific story, filterable by the story's name
User Name	Find all clicks from a specific user, filterable by the user's name
Status	Find all broadcast records of a status completed or error
Message	Find all broadcast records of status error with a specific of filterable error message
Recorded At	Find all records received before or after a specific date and time
Number of Responses	Sometimes when a broadcast publishes a story that uses only 1 webhook to get a dynamically generated response, the webhook might return no responses for a specific user. Filter by Number of Responses greater than 0, to filter only those users who received a message

Exporting as CSV

Export filtered clicks to CSV with Actions > Export to CSV

BotDistrikt's broadcast functionality has a default push configuration of

• 5 Maximum Retries

• 0.1s Backoff

View up to 5 Broadcast Records with errors for the same user because the platform attempted to retry a failed broadcast to the user 5 times

For Enterprise customers, the push configuration is customizable.